When you plan a trip abroad, the best thing you can do is to buy it though a travel agency.
The advantage you will get when you buy a package tour from a travel agency is that we are members of the Danish organization Rejsegarantifonden. That means you are better secured than if you would book a trip on your own.
Go skiing or get your money back
Basically, there are just two possible scenarios that are both a win for you,
- You get to go skiing
- 2. We have to cancel = you get your money back – not a voucher!
(This is if you do not cancel the trip yourself of course)
Package tours and Rejsegarantifonden
Summitweek have always been a member of the Danish scheme, Rejsegarantifonden, which covers losses and expenses (such as reimbursement and return travel) if customers have bought a trip from a Danish tour operator who goes bankrupt.
The coverage scheme only applies to package tours. Package Tours in its definition consists of a minimum of two of these four travel services: transport, accommodation, tourist service (e.g. lift pass, ski rental) and car rental.
If you put together your trip yourself, and buy accommodation, transport, ski rental, lift pass, etc. on your own, there is no coverage.
The complete package gathered in one place
The good thing for you as a customer at Summitweek, is that if we have to cancel your ski holiday, you do not get the hassle to communicate with airlines, ski rental agencies, hotels, restaurants, bus companies, ski pass outlets and so on.
You have bought your package tour in one place, i.e. with Summitweek, so your agreement is between us, no other operator. Therefore, we are responsible for your trip and handle all the communication with suppliers.
Travel recommendations and the safety of your package tour
The Ministry of Foreign Affairs' have listed Austria and Italy to be in "yellow" zone in their travel recommendations regarding Covid-19. If the countries turn "orange" 14 days before the departure time, you are entitled to get all the money back for your package tour.
The Ministry of Foreign Affairs have listed France to be "oranage" in their travel recommendations. We are quite confident this will change before your ski holiday, but no matter if your destination remains in "orange" or goes into "red" 14 days before the departure time, you will get all your money for your trip in return.
So you can be confident that either you will go on a ski holiday or you will get your money back.